Website: DirectAirportTaxi.com
Operated by: Computer Troubleshooters Redbridge Ltd, trading as Direct Airport Taxi
Registered Office: Office 2.05, 450 Bath Road, Heathrow, UB7 0EB
Last updated: 20 May 2026

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1. Who We Are

DirectAirportTaxi.com is operated by Computer Troubleshooters Redbridge Ltd, trading as Direct Airport Taxi. We are the data controller for any personal information collected through this website.

If you have any questions about how we handle your personal data, please contact us at hello@directairporttaxi.com.

2. What Data We Collect

We only collect personal data that you voluntarily provide to us through our contact form. This includes:

• Your name
• Your email address
• Your message

This information is transmitted directly to our email inbox at hello@directairporttaxi.com. It is not stored in any database, and it is not retained on our website’s servers. We do not collect any payment information, and we do not require you to create an account.

We do not collect any personal data simply by you browsing this website.

3. How We Use Your Data

We use the information you provide solely to respond to your enquiry or question. We do not use your personal data for marketing, profiling, or automated decision-making.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the basis of:

• Legitimate interests — responding to enquiries you have voluntarily submitted to us
• Consent — by submitting the contact form, you are actively choosing to share your information with us

5. Who We Share Your Data With

We do not sell, rent, or trade your personal data to any third party. Your contact form submission is received only in our private email inbox and is not shared with any affiliated taxi operators unless you explicitly ask us to pass on your enquiry.

We may disclose your data if required to do so by law or in response to a valid legal request from a public authority.

6. Cookies

This website currently uses only essential cookies necessary for the site to function correctly. We do not currently use any tracking or analytics cookies.

If we introduce analytics or marketing cookies in the future, we will update this policy and display a cookie consent notice on the site before doing so.

7. Third-Party Links and Booking Platforms

This website contains links to third-party booking platforms operated by licensed UK Private Hire Operators. When you click through to check prices or book a journey, you leave this website and that operator’s own privacy policy will apply. We are not responsible for the privacy practices of any third-party website.

8. How Long We Keep Your Data

Since contact form submissions are delivered only to our email inbox and not stored on our servers, retention is limited to our email account. We will delete contact form emails within 12 months of receipt. If you ask us to delete your data sooner, we will do so promptly.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct inaccurate data
• Right to erasure — ask us to delete your personal data
• Right to restrict processing — ask us to limit how we use your data
• Right to object — object to our processing of your personal data
• Right to data portability — request your data in a portable format

To exercise any of these rights, please contact us at hello@directairporttaxi.com. We will respond within 30 days.

10. Right to Complain

If you believe we have not handled your personal data correctly, you have the right to lodge a complaint with the UK’s data protection regulator:

Information Commissioner’s Office (ICO)
Website: www.ico.org.uk
Helpline: 0303 123 1113

11. Data Security

We take reasonable technical and organisational measures to protect your personal data. Our website uses HTTPS encryption. Contact form submissions are transmitted securely directly to our email inbox and are not stored on our web server.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will always reflect the most recent revision. We encourage you to review this page periodically. Continued use of this website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

For any questions or requests relating to this Privacy Policy or your personal data, please contact us:

• Email: hello@directairporttaxi.com
• Phone: 020 8064 2160
• Address: Office 2.05, 450 Bath Road, Heathrow, UB7 0EB